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Terms & Conditions

These terms apply to domain name registration and Internet services provided by StormCloud.

General Terms

We do not allow Adult, Warez, illegal MP3 Sites or IRC Bots.
You may not store more data in your account than your allotted virtual server space. Extra web space costs can be found on the on the main web site.
Your virtual server (inc FTP and Telnet access) is for your personal use only. You must not divulge the password to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people.
Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all data stored on your virtual server.
You may not run server processes (eg. talkers/IRC Bots) from your virtual server.
We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of services.
When your account is closed, all files (including web pages, etc.) will be deleted.
We reserve the right to cancel your account at any time without notice.
We reserve the right to amend and update these Terms and Conditions at any time without notice.
To protect your privacy we never distribute your name or e-mail address to any third parties.
Users must not participate in any form of un-solicited bulk e-mailing or spam.
By logging into your account, or uploading files to it, you are indicating your acceptance of these Terms and Conditions.

Payment

Payment for our services is required in advance. You will be notified when renewal fees become due and will be expected to pay them by the date shown on the invoice. The base charge on the subscribed hosting accounts will be billed automatically through your chosen credit card via the Paypal payment system. Any other costs will be invoiced to you in advance of payment required. We reserve the right to take legal action to recover any debts.

Refunds

If you take out one of yearly packages we expect you to commit for this period of time. If you cancel your account within your service period then StormCloud will not make any refunds on any unused portions of your account. While we do not offer refunds for pro-rated service you have no obligation to continue using our service.

MyServerWorld™ 10.0

Any attempt to use the MyServerWorld™ 10.0 for purposes other than it's intended use will result in your account being terminated.
Any attempt to obtain the source code and internal functionality of the MyServerWorld™ 10.0 will result in legal action.

Bandwidth

If your bandwidth reaches the points where it has an adverse affect on other clients we reserve the right to disable your site until you can reduce your bandwidth usage.
Each virtual server includes a nominated amount of bandwidth, if you use more than this amount then you agree to pay for this bandwidth at a rate of 10p (five pence) per 1 MB.

Web Pages

Commercial use of web and ftp space is permitted.
You will be responsible for the content of your pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate UK law.
You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your page(s).
We reserve the right to remove material deemed inappropriate from your web pages, without prior notice. StormCloud do not allow adult, warez or illegal MP3 web sites on their servers.

Web site. Design

We take no responsibility for any information contained within any web site that we design. If any information is displayed incorrectly it is your responsibility to inform us of any corrections that need to be made. We accept no responsibility for loss of income or any actions taken against you for any information that is displayed on your web site.

Domain Name Registration

We will attempt to register your domain names immediately, but it is possible for names to appear to be available when placing an order but in reality to have been registered by someone else (there is a lag in the whois database being updated after registration occurs). If you register a name that subsequently turns out to have not been available we will of course issue a full refund. We cannot be held responsible for any other costs incurred in connection with this, you should check thoroughly that you have the domains (via whois) before publicising the name in any way.
When registering a domain name, you must have the right to use the name and by registering it you are confirming that you do have that right.
Once an order has been received, either by telephone, fax, e-mail or via our online ordering system, all fees become due.
We will not host or advertise domain names which in themselves could be deemed offensive to others.
You must not promote services we supply, or your own sites hosted on or forwarded to by our servers, using methods such as bulk e-mailing or excessive news group postings.

Support

Support is only available for uploading, downloading, viewing pages and for services we provide. No support will be given for authoring or page design. All support in the first instance is handled through our help pages, and in the second instance via our email support. If we require additional information then we may call you.

Passwords

It is your responsibility to keep you username and password secure. If you feel that somebody has gained access to this information please inform us immediately.

Do not include any material on your web site which may contain copyright violations. If your site contains copyrighted materials, you must have the permission of the copyright holder.

Backups

You are responsible for any material stored on our servers. We shall not be held responsible for any loss, however caused, of this material.

Refunds

Any refunds due from us to you with regards to failure of service or inability to register a domain name will be via a UK Sterling Cheque. No refunds will be paid via our credit card company.

Other Activities

Any activities, whether lawful or unlawful, which are harmful to our operations, reputation, or other clients, especially activities which may restrict or inhibit others from using and enjoying the services which we provide, are strictly prohibited.
We do not monitor the communications of our clients to ensure that they comply with our terms of service or applicable law. However, if we become aware of harmful communications, we may take any of a variety of actions, including termination of a client's account with us and notification of local law enforcement. We also reserve the right to claim for any costs incurred.
We provide FTP access to our clients to enable certain modifications in relation to their own sites. You may not use this to access, view or modify the accounts of any other client, or our root server information.
We wish to emphasize that all our clients are required to comply with the above terms of service. In so doing, clients indemnify us for any violation by the client of these terms of service or of law that results in loss to our network or the bringing of any claim against us. This means that if we are sued because of activities of the client that violate any law or this policy, the client will pay any damages awarded against us, plus costs and reasonable legal fees.
If any part of these terms and conditions or any associated Acceptable Use Policies shall be held invalid or unenforceable, this shall not affect the enforceability of any other part of these terms and conditions and Acceptable Use Policies.
These terms and conditions shall be governed by and construed in accordance with the laws of England and the customer agrees to submit to the exclusive jurisdiction of the English courts.